- Description
- Terms & Conditions
- FAQs
Redeemable online at drdavidjack.com. Our E-Gift Vouchers are ready to be used as soon as they arrive in your inbox.
Please note this E-Gift Voucher is valid for 24 months from date of purchase.
DRDAVIDJACK.COM E-Gift Vouchers are valid for product purchases only. They cannot be used to purchase any of our consultation or treatment services or vouchers. The E-Gift Vouchers have a 2-year expiry date after they have been purchased. E-Gift Vouchers are non-transferable, non-refundable and are not redeemable for cash. We cannot replace lost or stolen E-Gift Vouchers. Purchases exceeding the value of the E-Gift Vouchers require the use of a debit or credit card to complete the order. It can be used for multiple purchases; the full value does not have to be used in one transaction. The sign-up offer is not applicable on e-gift vouchers.
When do Dr. David Jack e-gift vouchers expire?
Dr. David Jack e-gift vouchers will expire 2 years after purchase.
How do I use Dr. David Jack e-gift vouchers online?
Enter your 16-character e-gift voucher number at the checkout.
I misplaced or never received the e-gift voucher email. What should I do?
You can click 'Resend gift vouchers' from your order confirmation email otherwise please email our customer service team at skincare@drdavidjack.com
Can I apply a discount to the purchase of an e-gift voucher?
Discounts cannot be applied to e-gift vouchers.
Can a e-gift vouchers be used more than once?
Yes, provided there is still a balance remaining on the e-gift voucher.
Can more than one e-gift voucher be used towards a purchase?
Yes. You can redeem another e-gift voucher during checkout.
Can an e-gift voucher be used to buy another e-gift voucher?
No, you can't use an e-gift voucher to buy another e-gift voucher.
Can an e-gift voucher be used to pay for shipping and taxes?
Yes, e-gift vouchers are applied to the final order total which includes shipping and taxes.
Can e-gift vouchers be used in conjunction with a discount code?
Yes, e-gift vouchers are a form of payment.
How can I check my e-gift voucher balance?
Please email our customer service team at skincare@drdavidjack.com and one of our customer service team will be happy to check this for you.
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