Delivery & Returns
All of our delivery options are sent tracked and you’ll be sent the tracking code once your order leaves our warehouse.
Covid-19
Dear Customer, We thank you for your support especially in such challenging times. Please note that at this time we are experiencing minor delays with deliveries due to the current covid-19 crisis and an increased volume of orders, we apologise for any inconvenience caused. We are ensuring that each and every order is packed in sanitised conditions in keeping with the current UK Government guidelines and this takes a bit of time. We are working hard to ensure your orders are with you as quickly as possible.
Warm Regards and stay safe.
Dr. David Jack (Founder)
DELIVERY INFORMATION
UK & IRELAND
Free standard delivery on all orders
2 - 5 working days
EUROPE
EU Orders will NOT be charged any Brexit customs and duty charges
Free standard delivery on EU orders over £200
Standard delivery – £10
3 - 5 working days
USA, CANADA, SOUTH EAST ASIA, MEXICO
Free standard delivery on international orders over £200Standard delivery – £15
5 - 10 working days
AUSTRALIA, NEW ZEALAND, INDIA, UAE
Free standard delivery on international orders over £200
Standard Delivery – £20
5 - 10 working days
SOUTH AMERICA, MIDDLE EAST, AFRICA
Free standard delivery on international orders over £200
Standard Delivery – £35
5 - 10 working days
REST OF WORLD
Free standard delivery on international orders over £200
Standard Delivery – £20
5 - 10 working days
RETURN INFORMATION
WHAT IS YOUR RETURN POLICY
All returns to be made within 14 days of purchase.
CAN I EXCHANGE A PRODUCT?
Yes If it is unused.
DO I HAVE TO PAY SHIPPING COSTS?
Yes.