Skip to content

20% OFF ALL ORDERS UNTIL 10TH MARCH ONLY! SHOP NOW

FREE WASH BAG WITH ANY SKINCARE PURCHASE. WHILST STOCKS LAST

FREE UK & IRELAND DELIVERY ON ALL ORDERS

FREE INTERNATIONAL DELIVERY OVER £200

  • Shop
    • Shop All
    • Skin Concerns
    • Serums
    • Moisturisers & SPFs
    • Home Peels
    • Supplements
    • Best Sellers
  • Advice
    • All
    • Diet
    • Health
    • Lifestyle
    • Nutrition
    • Skincare
  • About
    • Dr. David Jack
    • Stockists
    • FAQs
    • Contact
    • Clinic
  • Search
  • Login
  • 0

Bag

  • Your cart is empty
    • Shop Menu
    • Shop
    • Shop All
    • Skin Concerns
    • Serums
    • Moisturisers & SPFs
    • Home Peels
    • Supplements
    • Best Sellers
    • Advice Menu
    • Advice
    • All
    • Diet
    • Health
    • Lifestyle
    • Nutrition
    • Skincare
    • About Menu
    • About
    • Dr. David Jack
    • Stockists
    • FAQs
    • Contact
    • Clinic
  • Login

Help

  • Contact
  • Delivery & Returns
  • Stockists
  • faq's
  • Terms
  • Privacy

Delivery & Returns

 

All of our delivery options are sent tracked and you’ll be sent the tracking code once your order leaves our warehouse. 

Covid-19

Dear Customer, We thank you for your support especially in such challenging times.

 Please note that at this time we are experiencing minor delays with deliveries due to the current covid-19 crisis and an increased volume of orders, we apologise for any inconvenience caused.

We are ensuring that each and every order is packed in sanitised conditions in keeping with the current UK Government guidelines and this takes a bit of time. 

We are working hard to ensure your orders are with you as quickly as possible.



Warm Regards and stay safe.

Dr. David Jack (Founder)

 

DELIVERY INFORMATION

UK & IRELAND

Free standard delivery on all orders
2 - 5 working days

EUROPE

EU Orders will NOT be charged any Brexit customs and duty charges
Free standard delivery on EU orders over £200
Standard delivery – £10
3 - 5 working days

USA, CANADA, SOUTH EAST ASIA, MEXICO
Free standard delivery on international orders over £200
Standard delivery – £15
5 - 10 working days

AUSTRALIA, NEW ZEALAND, INDIA, UAE

Free standard delivery on international orders over £200
Standard Delivery – £20
5 - 10 working days

SOUTH AMERICA, MIDDLE EAST, AFRICA

Free standard delivery on international orders over £200
Standard Delivery – £35
5 - 10 working days

REST OF WORLD

Free standard delivery on international orders over £200
Standard Delivery – £20
5 - 10 working days

 

RETURN INFORMATION

WHAT IS YOUR RETURN POLICY

All returns to be made within 14 days of purchase.

CAN I EXCHANGE A PRODUCT?

Yes If it is unused.

DO I HAVE TO PAY SHIPPING COSTS?

Yes.

Join our skin health conversation and get 15% off your first order*

I would like to receive communications about Dr. David Jack products, services and matters of cultural interest.
*Cannot be used in conjunction with any other offer, discount, promo code, or any of our sets.

  • Delivery
  • Contact
  • Stockists
  • faqs
  • Facebook
  • Instagram
  • © 2021 Dr. David Jack
  • Terms
  • Privacy
Site by dash
Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device
  • Choosing a selection results in a full page refresh.
  • Press the space key then arrow keys to make a selection.

ENJOY 15% OFF YOUR FIRST ORDER*

Sign up to our newsletter to receive your promo code.

*Cannot be used in conjunction with any other offer, discount, promo code or any of our sets.
  • How do we use your data?
  • T&C’s apply