Confidentiality Policy

Dr. David Jack’s clinic and all employees including freelance staff recognises the right of every patient to have information about them kept secure and private.

Any information given to any member of staff will remain confidential.

In exceptional circumstances, permission from the patient will be sought before any information is disclosed and apart from exceptional circumstances, where health and safety of others would otherwise be at serious risk, they have the opportunity to withhold permission.

Dr. David Jack’s clinics’ confidentiality policy is adhered to by every member of staff. Patients have a right to the standards of confidentiality maintained by those providing their care and these standards are adhered to indefinitely, from their initial contact with the clinic.

All members of staff are responsible for ensuring that confidential information is effectively protected when stored, transmitted, received or disposed of. When information is requested from patients by administrative staff the reason for the request is explained. We can only release results and other confidential information to the patient alone and not to family or relatives unless we have the patient’s explicit consent on record or in writing. If you need to speak to someone in private then please tell the reception staff who will arrange this for you. You do have to say what it is about, we respect your privacy and right to confidentiality. 

All employees must, from the date of the commencement of employment or other form of engagement, and thereafter, observe strict confidentiality in respect of any information held by the company, and by each individual working on behalf of the company.

Everyone has the right to privacy. A person’s transgender status should always be treated with the same high level of confidentiality as any other sensitive personal information in Accordance with the Gender Recognition Act 2004. The Gender Recognition Act 2004 defines any information relating to a transsexual person’s gender recognition application as ‘protected information’. It is a criminal offence for anyone acquiring this protected information in an ‘official capacity’ to disclose it to a third party without the transsexual person’s consent.

If you have any questions or require further information or clarification please do not hesitate to contact us, clinic@drdavidjack.com